Holiday Shipping Update
Holiday Shipping Update for our Better Than Black Friday sale! To ensure you receive your orders promptly, please keep the following shipping information in mind:
Black Friday Box orders: Please note that due to high demand and custom production, these orders will begin shipping after December 5th.
Order Processing:
- Most orders are processed within 2-4 business days.
- Some high-demand items may be pre-orders with a longer processing time of 8-12 business days. If you see your hasn't shipped within our normal time frame, note that it may fall with in our high-demand shipping.
Shipping Methods:
- Free Shipping: All domestic orders over $60 ship for free via UPS Ground.
- Standard Shipping: We use USPS and UPS for shipping.
- Shipping Times: Transit times vary depending on your location, but typically take 3-6 business days after shipment.
Important Notes:
- We do not ship on weekends or holidays.
- Carriers may experience delays due to weather or other unforeseen circumstances.
- We cannot guarantee specific delivery dates.
Holiday Return/Exchange Policy:
Holiday Return/Exchange Policy: Starts November 29th, 2024 until January 15th, 2025 for In-Store Return or Exchange. Final sale items include the following: Petey Surprise, Grab Bags, Final Markdowns, & Lagniappe Box.
We will not accept Return/Exchange after January 15th for Holidays transactions and resume our 14 Day Return/Exchange Policy beginning January 16th, 2025.
Thank you for your understanding and patience. We're committed to getting your order to you as quickly as possible.
As always, you can email us at orders@sweetbatonrouge.com.
